Friday, March 29, 2024
HomeNewsTop NewsNKDA to form panel to address civic complaints

NKDA to form panel to address civic complaints

"The committee may meet once a fortnight through video conference where local civic issues and grievances can be heard and addressed,” said NKDA chairman Debashis Sen.

The New Town Kolkata Development Authority (NKDA) plans to form an apex committee comprising representatives of residents’ welfare associations (RWAs) and registered housing societies across New Town along with officials of NKDA to address civic issues.

“The committee will have representations from all RWAs and registered housing societies in New Town, and a chief engineer and others from NKDA. The committee may meet once a fortnight through video conference where local civic issues and grievances can be heard and addressed,” said NKDA chairman Debashis Sen.

Samaresh Das, chairman of New Town Forum and News (NTFN), an umbrella organisation of resident forums in New Town, said the idea was mooted before Sen and other officials on Saturday. Das said they often receive complaints about different local civic issues, but there was no common platform for the NKDA to address them. “Having such a committee will immensely help,” Das said.

Some common issues that residents bring up include haphazard dumping of construction materials, pavement encroachment, illegal parking, garbage dumped on the streets and vacant plots.

“Till now, there is no common platform where residents can bring up these issues before the NKDA on a regular basis. Having such a committee will be very useful,” said Partha Majumder, a resident of a housing complex in Action Area II.

NKDA officials said there is already a 24-hour helpline which is strictly monitored. “We regularly review any civic issue or public grievance received through the helpline,” an official said.

RELATED ARTICLES

Most Popular

Hot News

Customer Satisfaction Survey Template
Please help us improve our products/services by completing this questionnaire.

Would you recommend this company to a friend or colleague?

Clear selection

Overall, how satisfied or dissatisfied are you with our company?

Clear selection
Part 2/4: Service/Product Assessment

Which of the following words would you use to describe our products/services? Select all that apply.

Clear selection

How would you rate the quality of the website? (from 1 to 10)*

Clear selection
Part 3/4:Customer Care

How responsive have we been to your questions or concerns about our products/services?

Clear selection

At what email address would you like to be contacted?

Clear selection
Part 4/4: Additional Feedback

Do you have any other comments, questions, or concerns?

Clear selection