Maharashtra Real Estate Regulatory Authority (MahaRERA) officials announced on Monday that the regulator had addressed 6,945 complaints over the past year, following concerns raised in the state assembly regarding unresolved homebuyer issues and the sluggish recovery of dues from non-compliant developers.
According to officials, the rate of complaint resolution has significantly improved throughout MahaRERA’s seven-year existence, with the speed of hearings increasing over the last 24 months. Although around 6,000 complaints are still pending, hearings have already begun for nearly all cases, except for those submitted in the last two months.
The matter of escalating complaints and delays in executing recovery warrants was discussed during the current session of the Maharashtra Legislative Assembly. Cabinet minister Shambhuraj Desai mentioned last week that the recovery process would be accelerated and stricter measures would be taken against defaulters. “MahaRERA resolved 6,945 complaints from homebuyers within a single year. We are focusing on the resolution of the oldest pending cases,” a MahaRERA official stated.
Data indicates that while 4,775 complaints were resolved in 2024, that figure surged to 6,945 in 2025. Since its establishment in May 2017, MahaRERA has received a total of 23,854 complaints, with 14,902 resolved in the first seven years. However, there has been a recent shift in momentum; in the last two years alone, 13,003 complaints were resolved — surpassing the 10,235 new filings during the same timeframe — suggesting that the regulator is effectively addressing older cases.
Homebuyers generally approach the authority with complaints related to delayed possession, inferior construction quality, or a developer’s failure to deliver promised amenities. “A homebuyer invests their life savings into a home. It is MahaRERA’s duty to safeguard those interests and ensure that relief is provided in a timely manner,” the official further remarked.
To enhance the speed of redressal, MahaRERA chairman Manoj Saunik, along with members Mahesh Pathak and Ravindra Deshpande, has implemented measures aimed at increasing the frequency of hearings and systematically prioritizing long-standing disputes. Despite the expedited resolution of cases, the actual recovery of funds continues to pose a challenge. The state government has recently initiated a special recovery drive after noting that only 34% of the Rs792 crore in recovery dues has been collected from defaulting developers.
In the Assembly, BJP MLA Atul Bhatkhalkar expressed concerns regarding the regulator’s efficiency and called for a performance audit to ensure accountability. In response, Minister Desai outlined a strategy for a special recovery initiative in districts with low collection rates. “We are in the process of gathering information on defaulters from the transport and revenue departments.
If necessary, we will seek assistance from the income tax department to trace the accounts and assets of developers who do not comply with recovery orders,” Desai stated. In addition to dispute resolution, MahaRERA has intensified scrutiny during the project registration phase. Independent teams are now tasked with examining the legal, financial, and technical aspects of a project prior to granting approvals.
Officials have indicated that the authority’s long-term objective is to ensure the timely completion of housing projects and to minimize the friction that leads to disputes. They have also encouraged prospective buyers to thoroughly review all project documents before entering into any purchase agreements.
