Thursday, March 28, 2024
HomeEquipmentEquipment NewsJCB India solidifying its distribution network in Andhra, South India

JCB India solidifying its distribution network in Andhra, South India

One of India’s leading manufacturers of Earthmoving and Construction Equipment, JCB India Limited further solidified its presence in Andhra Pradesh. Its dealer, Varun Motors, inaugurated its new facility for Sales, Service and Spares in Rajahmundry, the cultural capital of the State.

This new premises is spread across more than 16,500 sq. ft. It will provide customers with JCB India’s full range of Products and Services. The facility has a 6-bay integrated workshop with one exclusive bay for Excavators and is equipped with special hydraulic and pneumatic tools along with a welding bay. It also has an engine overhauling centre. In line with JCB’s focus on ‘One Global Quality’, the new premises has a LiveLink command centre to ensure best-in-class customer experience and support.

Speaking on the occasion, Deepak Shetty, CEO and Managing Director, JCB India Limited said, “Andhra Pradesh is an important State for our operations in India. We are delighted that despite the current challenges due to the COVID-19 pandemic, Varun Motors has invested significantly in creating a strong base for JCB India’s business here. With this new 3S facility in Rajahmundry, we are fully committed towards the Sales, Service and Parts requirements for our customers in Andhra Pradesh. Varun Motors has been our dealer for over a decade and we look forward to a long and fruitful relationship going further.”

The new premises have been made as per the JCB corporate identity guidelines and are equipped with JCB standardised systems and processes. The facility’s state-of-the-art fully operational LiveLink command centre, will enable 24×7 fleet management support to the customers. JCB LiveLink, an advanced telematics technology that delivers real-time information to increase site efficiency, improve productivity and cut down cycle time of projects.

JCB India has also pioneered the integration of digital technology with its digital initiatives for customer support, which are an industry first. Further integrating digital technology into its operations, the dealership will use Smart Serve to support its engineers to improve efficiency & productivity and reach customers in remote areas, thus helping in machine uptime.

RELATED ARTICLES

Most Popular

Hot News

Customer Satisfaction Survey Template
Please help us improve our products/services by completing this questionnaire.

Would you recommend this company to a friend or colleague?

Clear selection

Overall, how satisfied or dissatisfied are you with our company?

Clear selection
Part 2/4: Service/Product Assessment

Which of the following words would you use to describe our products/services? Select all that apply.

Clear selection

How would you rate the quality of the website? (from 1 to 10)*

Clear selection
Part 3/4:Customer Care

How responsive have we been to your questions or concerns about our products/services?

Clear selection

At what email address would you like to be contacted?

Clear selection
Part 4/4: Additional Feedback

Do you have any other comments, questions, or concerns?

Clear selection