All work related to registration or transfer of residential property in the Yamuna Expressway areas can only be done online from June 1, officials said on Tuesday.
The Yamuna Expressway Authority has implemented the citizen’s charter, under which 17 facilities related to the allottees would be available online. To start with, property transfer would be done online from June 1 for the residential category.
Verification of buyers and sellers would also be done on the basis of Aadhaar verification, for which the Authority has written to UIDAI to facilitate the one-time password (OTP) check.
Authority CEO Arun Vir Singh said that he had been getting complaints about “property transfer cases being kept pending for days in the property department by some employees”. “Moreover, the allottees have to face a lot of difficulties when it comes to physical or challan verification. Also, no time limit is given by the property department for the disposal of such cases,” he said.
In this regard, he said, directions have been passed to implement the system of making all 17 services online, including transfer memorandums through the citizen’s charter portal. “The buyers and sellers would not be required to physically come to the Authority office to avail these services.”
“Arrangement should be done to do verification through Aadhaar link so that both buyers and sellers can be verified on the basis of OTP. Any matter related to the property department should be ensured to be resolved through online mode only. An online checklist should be provided to an allottee, in which all the due amounts along with details should be provided,” Singh said.
Along with these, the additional chief executive officer (CEO) has been directed to identify the officers and employees who do not follow the CEO’s orders and take strict action against them, sources aware of the matter said.