PMC has started a special call centre to recover property tax of around Rs8,500 crore.
The civic body has set a target of making 50,000 calls a month. It is the first such attempt by the Pune Municipal Corporation (PMC) to directly interact with small tax defaulters through a dedicated call centre.
The call centre has been making 1,000 to 1200 calls per day. It is also active during weekends, too. “The administration wants to intensify recovery drive. Follow-ups will be taken from head office as well as ward offices,” said Madhav Jagtap, head of PMC’s property tax department.“Diligent taxpayers don’t like defaulters being given so much discounts. The administration should make sure that same defaulters do not get the benefit of this scheme more than once,” said Vivek Velankar of Sajag Nagrik Manch, a citizen group.