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NHAI develops Vendor Performance Evaluation System

The National Highways Authority of India (NHAI) has developed a Vendor Performance Evaluation System to establish a transparent and comprehensive performance rating system for its consultants, contractors and concessionaires.  

The portal-based objective assessment of vendors has been initiated to track performance of vendors for various NHAI projects.  The portal is available on the NHAI website under Vendor Performance Evaluation System. Under this portal, vendors are required to conduct self-assessment and upload documents related to project activities being executed by them on the portal.  

The submissions are reviewed at multiple levels by NHAI, based on which a vendor’s rating is generated.  

The portal contains provision for rating the projects according to the mode of implementation and status of completion under BOT (Toll), BOT (Annuity), HAM, EPC works and for Authority’s Engineer, Independent Engineer and DPR Consultants.  To make sure that the evaluation is done in the most objective and balanced way, the vendor rating generated post multi-level reviews will be shared with the vendor. A vendor will also be given an opportunity to appeal against the generated rating.  As on date, vendors have filled data for 853 projects (519 Consultants and 334 Contractors) which are under review at different stages.

The vendors who fail to upload the requisite documents on the portal will not be allowed to participate in the bids of NHAI.  Also, suitable amendments in bidding documents are being incorporated to make rating of vendors as one of the qualification criteria for awarding new projects.  The rating system will increase accountability of vendors thereby improving the quality of highways.

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